Call Center, BPO Interview Questions - IV

• Why has call centers come to India,why don’t they be in foreign countries?
• How would you know you were successful on this job?
• Tell me something about paper weight?
• If you had enough money to retire right now, would you?
• In a computer tape library there are two racks with 40 tapes per rack.In a given day 30 tapes are in use . What fraction remains in the rack?
• Are you willing to put the interests of the organization ahead of your own?
• How can you say that you are the right candidate for us?
• What kind of person would you refuse to work with?
• What is the abbreviation of ITES? What does it mean?

Call Center, BPO Interview Questions - III

• Have you ever had to fire anyone? How did you feel about that?
• Why do you looking for BPO job?
• What is voice Or non voice Working?
• What qualities do you look for in a boss?
• What is nearshoring?
• What is supernatural power?
• What is your philosophy towards work?
• What would you say about your time management?
• Are you willing to work overtime? Nights? Weekends?
• How to Solve blue screen error?
• What irritates you about co-workers?
• Tell me some thing about Indian education system?
• What is mean by inbound?
• What is outbound?
• What would you do, if you get the Jackpot of 1crore?

Call Center, BPO Interview Questions - II

• What must an IDE hard drive have in order for an AGP slot?
• a. Active partition
• b. Passive partition
• c. Dynamic partition
• d. Extended partition
• What command will restore a backup copy of the registry from DOS?
• a. CHKDSK
• b. CHKREG
• c. SCANREG
• d. SCANDISK
• What factors do you consider while building your career?
• What is your weakness? How you overcome that?
• What is the difference between BPO, KPO and LPO ?
• Explain the line "All that glitters is not gold" ?
• What is trouble shooting?
• What kind of salary do you need?
• Money is important or relation is important in our life,why?
• What is the difference between sales and presentation?
• Describe your management style
• What is your favorite Advertisement in television ? Explain why?
• What is tech support in non voice process?
• Do your skills match this job or another job more closely?
• What is the difference of domestic and international call center?
  

Call Center, BPO Interview Questions - I

• What is call center?
• What do you mean by BPO?
• What do you do when people disagree with your ideas?
• Why do you want to work here?
• Why should we hire you?
• How does it help discipline to success?
• What would you consider an ideal work environment?
• You have replaced the CMOS battery. What must you do next?
• Which of the following conversions is possible in windows 98?
• FAT 16 to NTFS
• FAT 32 to FAT 16
• Fat 16 to Fat32 and Fat32 to Fat 16
• Fat 16 to Fat 32 but not Fat 32 to Fat 16

• What is the difference between Tech Support executive , Voice process , non voice process , Backend and Telecalling and define them ?
• You are reported that the monitor at a client’s place is having a problem. You are about to remove the CPU tower to trouble shoot the issue. What do you do just before opening the CPU tower?
• a. wear wrist strap to prevent ESD damage to the monitor
• b. Make sure that the power is switched off and the power cord is plugged out.
• c. Make sure that the ESD is grounded properly
• d. Connect the monitor as well as the wrist strap to the ground.